DIRECTORS STATEMENT

At Phoenix Forklift Services, we’re more than just forklift engineers, we’re partners in your operational success. Founded in 2021 and based in Hereford, we’ve built our reputation on reliability, technical expertise, and a commitment to delivering exceptional customer service.

With over a decade of hands-on experience in the forklift industry, our team provides tailored maintenance, breakdown repairs, and part replacements for businesses across the region. We understand that downtime costs you money, that’s why our service is designed to keep your equipment running smoothly, safely, and efficiently.

Our Mission

To provide responsive, high-quality forklift services that keep your business moving. We focus on building lasting relationships with our clients by offering dependable solutions and honest, straightforward support.

What Makes Us Different?

Customer-Focused: We tailor our services to your specific needs, whether it’s a one-time repair or ongoing support.

Technical Excellence: From routine servicing to complex repairs, we work with precision and care.

On-Site Service: We come to you, minimizing disruption and keeping your operations on track.

Full Compliance: We carry out Thorough Examinations (LOLER) to ensure your equipment meets all legal requirements.

Our Values

Trust – We are transparent in everything we do.

Reliability – When you call, we show up on time and ready to work.

Communication – We keep you informed every step of the way.

Continuous Improvement – We listen to our customers and evolve with their needs.